AB132. SOH25_AB_111. Evaluating patient satisfaction of a multidisciplinary pain management programme

Background: Chronic pain often undermines physical, emotional, and social well-being. Multidisciplinary pain management programs (PMPs) aim to enhance coping, mental health, and social support. This study assessed patient satisfaction and outcomes in a PMP delivered both online and in-person in small groups.

Methods: A mixed-methods approach was employed, with 32 participants completing feedback forms and standardized assessments. Quantitative measures included changes in pain self-efficacy, pain catastrophizing, and mental well-being. Qualitative feedback gathered through questionnaires and a focus group explored coping skills, social support, and experiences with staff.

Results: Pain self-efficacy improved by 4% (n=19), pain catastrophizing decreased by 14% (n=19), and mental well-being increased by 12.5% (n=10). Participants reported enhanced coping skills, including understanding emotions, self-care, and managing anger. Social support was a significant benefit, with one participant sharing, “For the first time, I was amongst people who were the same. It was a total blessing”. Feedback highlighted high satisfaction: 100% found talks easy to understand and beneficial, 93% gained new knowledge, and 41% specifically mentioned appreciating pacing strategies. Online sessions were valued for accessibility, while in-person groups fostered connection but were physically taxing.

Conclusions: This PMP effectively improved key psychosocial outcomes and was highly valued by participants for its compassionate staff, practical strategies, and group support. Tailored options for online and in-person delivery were appreciated, underscoring the importance of flexibility and individualization in managing chronic pain. Findings support the ongoing development of multidisciplinary approaches to chronic pain care.

Keywords: Pain management; chronic pain; self-management; multidisciplinary pain education; patient education